The winter holiday travel season brought a costly lesson in the need to modernize technology to adapt at scale. In a filing with the Securities and Exchange Commission, Southwest Airlines says it faces $725 million to $825 million in losses from operational disruptions in December. The airline says it canceled more than 16,700 flights during […]
Tag: digital transformation
Did the Pentagon Make a Case for Multi-Cloud Versus Vendor Lock-In?
Sometimes everyone gets a pony after all. In this case, a group of major cloud providers each won a piece of the Joint Warfighting Cloud Capability (JWCC) project to provide services to the Department of Defense. The recent announcement by the Pentagon put to bed past legal fights over the project to update and provide […]
What's Coming in Enterprise Tech for 2023?
SPONSORED ARTICLE As business leaders look toward 2023, many see the possibility of tough economic times. Inflation, the war in Ukraine, and continuing supply chain and pandemic-related challenges are taking a toll. Respected economists are warning of sluggish growth. For example, the International Monetary Fund’s Pierre-Olivier Gourinchas released a statement that said, “The three largest […]
That DOS Won't Hunt: Hard Rock’s Andrew Gowens on Streamlining CX
The Hard Rock brand is known widely with its cafes, restaurants, shops, and casino properties and customers who patronize its venues around the world. The trouble was there were different digital experiences for customers who engage with different branches of the company. This became increasingly complicated as more properties and venues were acquired and added […]
That DOS Won't Hunt: Hard Rock’s Andre Gowens on Streamlining CX
The Hard Rock brand is known widely with its cafes, restaurants, shops, and casino properties and customers who patronize its venues around the world. The trouble was there were different digital experiences for customers who engage with different branches of the company. This became increasingly complicated as more properties and venues were acquired and added […]
IBM’s Krishnan Talks Finding the Right Balance for AI Governance
Increased regulatory oversight and the growing ubiquity of artificial intelligence have made the technology an escalating concern for industry and the masses. Questions about governance of AI took center stage last week at The AI Summit New York. During the conference, Priya Krishnan, director of product management with IBM Data and AI, addressed ways to […]
Privacy Debate for 2023: Can Data Collection Persist As Is?
An awakened awareness of personal data, how it can be manipulated, and the control individuals have over their own information continues to frame regulatory and commercial interests for the coming year. The freewheeling days when data collection and usage might be conducted with little scrutiny from individuals or government entities are winding down. Now organizations […]
Rise of Data and Asynchronization Hyped Up at AWS re:Invent
The leadership at Amazon.com and AWS seem to see world awash in data that can make the most from cloud-based, asynchronous architecture to keep up with escalating demands. Last week’s AWS re:Invent conference in Las Vegas, held in-person and online, saw AWS CEO Adam Selipsky give a keynote that highlighted the vast mountains of data […]
Two-Minute Toolkit: Optimizing E-Commerce for Black Friday
With Black Friday and Cyber Monday a few days away, many e-commerce sites are already trying to ramp up traffic that converts to more sales — but what if lagging storefronts get in the way? In the early days of e-commerce, some retail sites crumbled during the holidays, suffering sluggish response times and crashes as […]
Spotting DevSecOps Warning Signs and Responding to Failures
The perfect blend of development, security, and operations (DevSecOps) can elude many organizations and hamper the digital transformation efforts, even if they think they are on the right path. Sorting out stumbling blocks in DevSecOps and dealing with outright failures in the process took center stage in two keynotes at last week’s ONUG Fall 2022 […]