There’s never a good time for a cloud outage. But when there’s an 8-hour long cloud outage in December — the height of holiday shopping season — there are going to be some discussions among executives, especially those at retail companies. CIOs are going to be asking what went wrong, how quickly it can be fixed, […]
When I was CIO at a banking institution, the board wanted to know about IT, even though no board members had technology backgrounds. Nevertheless, the questions they asked were pertinent to the business. What do our customers want? How much are we spending on IT each year? What are our plans for moving forward with […]
Modern CISOs have found their role shifting away from that of the technical security expert to someone who speaks a business language, framing up their security program in terms of enabling positive business outcomes. With many technical security functions now shared between IT, development, and security operations teams, the CISO role has become more of […]